For intake & ops teams

Every lead. Answered fast. Handed off clean.

Your job is to keep the pipeline moving without dropping context. Fount routes, qualifies, and packages every lead so the right attorney sees the right case with the right notes.

Jobs to be done

What an intake desk actually needs a system to do.

  • Answer web forms, chat, and calls within seconds — every channel, every shift.
  • Qualify every lead against practice area, jurisdiction, venue, and conflicts.
  • Route bad-fit leads out of attorneys' inboxes without dropping them.
  • Hand off a clean matter file the attorney can open cold.
  • Prove no case is leaking, week over week.
Fair questions

The three things intake leads push back on first.

“AI can't judge a real intake conversation.”

Conversational AI Intake handles the repeatable qualification. Attorney Review Controls and Bad-Fit Routing keep humans on the judgment calls.

“We already use an answering service after hours.”

Fount is complementary, not a replacement. Speed-to-Lead and pre-call briefings run alongside your existing service.

“Our forms and scripts are already dialed in.”

Nothing gets rewritten. Firm Forms Builder ingests your existing scripts and the AI runs from them.

Proof

Six intake capabilities you can exercise end to end today.

See every prototype-live capability →
  • Conversational AI Intake
    Available in prototype
    Intake / Qualification

    Adaptive AI intake that asks the right questions by practice area and matter type.

    Try it in the sandbox →
  • Lead Qualification Engine
    Available in prototype
    Intake / Qualification

    Scores urgency, fit, jurisdiction, seriousness, budget/willingness to pay, contactability, and disqualifiers.

    Try it in the sandbox →
  • Jurisdiction & Venue Detection
    Available in prototype
    Intake / Qualification

    Detect state, county, city, court, incident location, residence, business location, and firm service area fit.

    Try it in the sandbox →
  • Conflict-Check Lite
    Available in prototype
    Intake / Qualification

    Collect parties, opposing parties, employers, spouses, insurers, businesses, and related entities before consult routing.

    Try it in the sandbox →
  • Bad-Fit Routing
    Available in prototype
    Intake / Qualification

    Route non-fit demand to partner firms, marketplace buyers, paid questions, or alternative consumer paths.

    Try it in the sandbox →
  • Pre-Call AI Briefing
    Available in prototype
    Convert / Sales Agent

    AI-generated briefing before every scheduled consultation: facts, timeline, risks, questions, docs needed, next step.

    Try it in the sandbox →
A shift at an intake deskIllustrative

From inbound call to a clean handoff — six steps, all prototype-live.

  1. 1
    Inbound arrives

    Web form, chat, or call — the AI answers within seconds regardless of the channel.

  2. 2
    Adaptive qualification

    Practice-area-aware questions capture the fact pattern and matter type.

  3. 3
    Jurisdiction + conflicts

    Venue detection and conflict-check lite run before anything reaches an attorney.

  4. 4
    Bad-fit routed away

    Out-of-scope leads are handed to the Buyback marketplace or a partner, never to a lawyer's inbox.

  5. 5
    Good-fit briefed

    The assigned attorney gets a pre-call brief with the facts, jurisdiction, and open questions.

  6. 6
    Clean handoff

    Matter file, transcript, and summary are attached before the consult starts.

Check anything on this page

Every capability on Fount is one of three states — Available in prototype, Connected preview, or Vision. Counts and lists are computed from the same registry this page reads.

Try the intake loop running end to end.